You can assume that the popularity of the GoJek app clone—a super app in
Indonesia—has given entrepreneurs an open hunting season to offer similar services
to attain the same success. However, things were put into perspective when few
businesses bought the white-label clone app, which has been completely
dominant over the years. Let’s understand in detail.
Introduction
Serving millions of customers, GoJek has completely taken over the transportation
and logistics sector, especially in Southeast Asian countries. With an attractive UI
and seamless application flow, many developers have been able to replicate the
app’s service and products for other businesses. Often coined as “GoJek clones,”
these apps have only one goal: helping others with budget and time allocation.
However, all of this comes with unique consequences that every other entrepreneur
has to bear in advance.
Delivery and Other Services: How Communication Happens?
Whether it's food ordering, grocery delivery, picking up parcels, or just plain ride-
hailing, having one app for all means pressure on the backend. Although a robust
backend is important, it is not something you can build in a day. In reality, it takes
years to perfect the app’s ecosystem.
How many platforms do you have to take care of in your super app business model?
The answer depends on the tech stack, and it is mostly native all along. That means
different codebases for different operating systems, as well as creating new ones
along the way if needed. Keep in mind that a GoJek clone is ready-made and
demands only your business information to launch your business in 2 weeks. You
can test the demo to check out these features on all the platforms.
Mobile Apps
Adding a messaging or chat box is pretty linear in driver, user, or restaurant apps.
The same could be the case for pharmacy stores, grocery stores, and so forth.
However, with incredible attention to detail, you can add video calling, WiFi calling,
VoIP calling, and other latest improvements to your app.
Order Status
Apart from mobile apps, most GoJek app clones have web panels to help customers
and drivers receive order updates in their native apps. They can call each other, pick
up the phone, see ETA on the app, and, most of all, receive push notifications
whenever a change is made in the order status. Therefore, having a VoIP calling
feature as well as a video call option makes the business's branding more attractive
and immersive.
Ask for Feedback
Appreciating good work and rewarding drivers or delivery drivers are a testament to
a company's commitment to quality service. Implementing a feedback system within
your GoJek app clone allows users to rate their experience and provide comments
after each completed order. In other words, having a ratings and review option also
acts as a communication barrier in the customer and delivery driver apps.
Where can you start your search?
Finding all of these features in one single app is incredibly complex but not
impossible. You can get help from a professional white-label firm to understand
these features in a standard GoJek app clone. The professional ones have push
notifications, special delivery instructions, and many more features across all their
platforms.
However, you have to keep in mind that all such platforms must be native in nature
and not hybrid because they differ in performance. Native apps have OS-friendly
features and hence get the latest updates automatically, whereas hybrid ones take
time. Moreover, just like mobile apps, websites, including booking panels, direct the
user to add special delivery instructions, which is an important feature for starting a
business.
Keeping all these in mind, you can start your search for a white-label firm with over a
decade of experience. They have portfolios, testimonials, demo apps, and much
more. Keep in mind that you must get a 100% licensed source code with a lifetime
license to avoid any legal issues when your business starts to earn a considerable
amount of money.
Choosing the GoJek app: Clone over Custom
Your initial budget may not manage the expensive salaries of app developers, let
alone graphic designers or QA testers. To truly not do anything from creating the app
to submitting it to stores and launching it on the live market, you have to get some
help. Most of the professional white-label apps don’t offer post-launch maintenance
support, but the ones with a comprehensive Gojek clone app package do.
Super apps bring everything under one platform, which, if developed step by step,
would take years to achieve the final shape. Instead, you can save time and launch
in weeks by re-branding an already-made app developed over years of testing.
The difference is that you will be solely responsible for your businesses' offering a
wide range of services, which have been on the market for over two weeks of white-
labeling. As a result, your customers will learn about your business first, and the
feedback you receive will be truly significant because it will change the way, people
interact with your brand.
Once paired, users and delivery drivers can communicate with each other through
texting, video calls, and normal calls, all from an anonymous source, because your
app can do it without any issues. All you have to do is talk with a professional white-
label firm and check the features surrounding the business's communication role to
make your app truly transparent.
Conclusion
Smartphones rule nearly all industries today. Owning a super app is far more
beneficial than it has been now. One single app practically supports millions of store
owners, customers, and delivery drivers. As a result, your business model can
amass great wealth through commissions, advertisements, and subscription plans.
However, keep in mind that you should reflect your customers' feedback and control
the reviews at the Google and App Stores as soon as your app hits the market.
